Rosebery Rooms Reviews

The Kumari Club, 168 Clerkenwell Road London, Clerkenwell, London, EC1R 5DE

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Reviews are written by customers after their visit.

4.0
795 reviews

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Written by our customers, so you know what to expect at each and every venue.
Pleasant atmosphere in the waiting lounge, attentive staff. Excellent massage.
The worst wax I have ever had. I had a 5.15 appointment, arrived on time and was told my appointment was at 5? Not sure if there was a mixup with the treatwell calendar and their appointment system. Apparently they tried to contact me but had the wrong contact number for me. She also didn't believe that I had paid already as it wasn't on their system ! Didn't believe any of this but it was fine. She said she can still see to me. The waxing room was fine, a bit too warm but it was chilly outside so I didn't mind as much. As for the actual waxing experience ? Terrible. I was left with extremely sore skin for a whole day after my wax. Her technique was poor, applying the wax to large areas of skin at a time, and then pulling and tugging violently to get it off! I will never be going back. To top it all off she told me that the price I paid on treatwell (£34) was too high and was trying to get me take advantage of their current 'offer' of buying bulk waxes at a discounted price! After all this, I was left with wax residue which she passed me a flimsy piece of tissue to wipe off myself, & lots of hair leftover. I wouldn't recommend getting a Hollywood wax or any sort of wax here. Ever.
Staff very friendly, very clean
great!
Staff were very attentive and did a great job. The venue let it down
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