Went along to get my hair trimmed. Had my hair cut by a female Australian hairdresser who was really friendly. Also had a conditioning treatment and head massage. Now this was truly amazing. The recling seats by the sinks are also massage chairs, so you get a body massage while having your head massaged. Amazing. Bliss. Can't recommend this highly enough for the ultimate relaxation!
The main problem was getting booked in - it took numerous attempts, they didnt respond to emails or phone calls & when they did, they were not very helpfull! Treatments were ok, but wouldnt use again - thee are better places out there!
This is a very hard to find venue - you need to look for steps that go under the pavement rather than look for a buidling. Find the waiting aera a bit pokey and cramped and wasn't made to feel very welcome. The treatments were ok but didnt' find the experience that relaxing. Didn't like being told how dreadful my eyebrows were so found the touch feely side of this spa a bit lacking!
The welcome I had from the receptionist was great. She was also happy to accommodate any requests I had, which was over and above my expectations.
It was one of the best massages I’ve had. The therapist is clearly qualified in a number of disciplines and this reflected in her advance techniques (I too am a massage therapist, so I know a good therapist when I ‘feel’ one!) She was also very attentive to ensure the room was warm enough, the pressure was correct and I was comfortable.
I do have a criticism to make: the entire treatment should have lasted 90 minutes, but it only lasted 80 minutes. Also the mask is left on for just under 10 minutes (of a 30-minute facial, which is a significant amount of time) and the therapist leaves the room. As it accounts for about a third of the treatment time, it would have been nice for the therapist to give a hand and arm massage whilst the mask is on.
The rooms do not look very clean and the therapists have a harassed air. One was arguing with a customer when I came in. The towels used were scratchy and of poor quality.There was no consultation given prior to the facial, the massage was ok. The manicure didnt involve any cuticle work. Even though the place is cheap...it is not good value for money as the quality is poor