Treatwell
The simple way to book beauty anywhere.
Download our free Treatwell app.
Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.4

117 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Group booking enquiry?
Please select the service you’d like to book.
Rookery Retreat & Spa
Rookery Retreat & Spa
Rookery Manor,
Edingworth Road, Edingworth, Somerset, BS24 0JB
United Kingdom

Hotel Spa

Rookery Retreat & Spa
Rookery Manor,
Edingworth Road, Edingworth, Somerset, BS24 0JB
United Kingdom

Opening hours

Mon - Wed 9:00 am - 6:00 pm
Thur - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Rookery Retreat & Spa

Take time out to relax and unwind at Rookery Retreat & Spa, located in a beautiful converted barn at 16th century Rookery Manor.

Our superb facilities include Relaxation Areas, Zero Gravity Massage Chairs, Traditional Hot Rock Sauna, Spa Garden with Outdoor Hot Tubs, Hydrotherapy Pool and a well equipped Techno gym.

This luxury retreat features top skincare brand Elemis – plus Lava Shells, Jessica, GELeration, bareMinerals, Kissed by Mii and Brow by Mii.

All this, plus our friendly team of therapists, ensures Rookery Retreat & Spa is just made for you, your body and your lifestyle.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.4

Venue rating

Based on 117 reviews

5 stars 65
4 stars 37
3 stars 10
2 stars 5
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (8)
  • Body Treatments (1)
  • Body Wraps (4)
  • Hydrotherapy (10)
  • Spray Tanning and Sunless Tanning (1)
  • Steam and Sauna Therapy (8)
  • Face
  • Facials (34)
  • Men's Facial (1)
  • Fitness
  • Swimming (4)
  • Tennis (1)
  • Massage
  • Deep Tissue Massage (3)
  • Foot Massage (2)
  • Hand Massage (1)
  • Indian Head Massage (4)
  • Lava Bambu Massage (1)
  • Lava Shells Massage (4)
  • Stone Massage Therapy (3)
  • Swedish Massage (30)
  • Therapeutic Massage (22)
  • Nails
  • Foot Scrub (8)
  • Manicure (13)
  • Pedicure (15)
Show more
Have you been here? Write a review
Verified review Visited May 2016
Posted 1 week ago
I bought two Afternoon tea packages for me and my fiance as it was his birthday. We had been on a spa day before in Cheltenham and this was much better. It helped that it was pretty much empty when we arrived so had the place to ourselves which was great. We were both booked in for a BNS massage at the same time which was also good. My massage was good. Could have been a bit more pressure but it was very relaxing indeed. My partner said his was excellent. The hydrotherapy pool was lovely. The sauna and steam rooms nice. Seating area was good. The two massage chairs in the outside area were very relaxing and we visited the two other rooms which were also very peaceful although this could have been due to us being alone. I would definitely recommend this to others and will be booking in a day with my mother soon.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited May 2016
Posted 2 weeks ago
Fantastic day had by all. Beautiful venue, lovely customer service. Want to go again.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited March 2016
Posted 1 month ago
I went for a Twilight Spa Experience and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited March 2016
Posted 2 months ago
I went for a Twilight Spa Experience and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited March 2016
Posted 2 months ago
Rookery spa was an amazing experience! All the spa girls were absolutely lovely!! Would definitely recommend and we are definitely going to return!! Thank you for an amazing break!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited February 2016
Posted 2 months ago
I went for a Afternoon Tea Spa Day and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited February 2016
Posted 2 months ago
Lovely friendly staff

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited February 2016
Posted 3 months ago
Lovely venue with a lovely atmosphere. Abit expensive for treatments unless in a deal. Afternoon tea was great but all sandwiches came out basic when we asked for just a few to be basic for a fussy person. Cakes were lovely though.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for taking your time to give us feedback. We are pleased you enjoyed your day with us. I have made a note about your Afternoon Tea. We hope to welcome you back in the future.

Report as inappropriate

Verified review Visited February 2016
Posted 3 months ago
Great spa day, lovely experience and the Swedish massage was amazing!
The only downside was an annoying banging noise in the sauna and steam room, which wasn't very relaxing. I did tell the staff and they know about it and are trying to rectify the problem, so hopefully if I go again it won't be there!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you taking your time to give us feedback. We are pleased that you enjoyed you Spa Day and Swedish Massage. The noise is where the fragrance is being pumped into the Steam Room, we are trying to find a way to make it quieter for you. We hope to welcome you back in the future.

Report as inappropriate

Verified review Visited February 2016
Posted 3 months ago
Second time visiting rookery & wasn't disappointed.Was much busier as it was valentines weekend,but still big enough to have space to sit down & relax.Would recommend to everyone & have done!😊

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for taking your time to give us feedback. I'm you enjoyed your Spa Day. We hope to see you again in the near future.

Report as inappropriate

Verified review Visited January 2016
Posted 3 months ago
Very welcoming staff, lovely relaxing treatments and a great day over all. Food was excellent too. We felt well looked after and enjoyed the whole experience.
The changing room was a disappointment - much too small and there was no privacy as there were no cubicles - not everyone wants to be naked, struggling out of a wet costume in front of others.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

2 months ago
Thank you for taking your time to give us feedback. I have made note about the changing rooms, we do now have 2 sets of ladies changing rooms to give you more space. We are glad you enjoyed you Spa Day with us, and hope to see you again in the near future.

Report as inappropriate

Verified review Visited January 2016
Posted 3 months ago
I had a lovely day and the massage from Laura was a perfect ending! I have never felt so relaxed in my life! Highly recommend her if you're looking for a great masseuse!

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

3 months ago
Thank you for taking your time to give us feedback. We are glad you enjoyed your Spa Day and enjoyed your Massage. We look forward to welcoming you back in the future.

Report as inappropriate

Verified review Visited January 2016
Posted 4 months ago
nearly no choice given to us despite when we bought the voucher, there was a few treatments we could choose. Venue had no other customers :/

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited January 2016
Posted 4 months ago
I went for a Afternoon Tea Spa Day and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited December 2015
Posted 4 months ago
Very friendly and welcoming staff. The facilities were clean and staying in the Lodge was nice and quiet. Food was delicious.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel
Verified review Visited December 2015
Posted 4 months ago
I went for a Festive Getaway and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited December 2015
Posted 5 months ago
I went for a Autumn Nights Spa Experience and have awarded it 4 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited November 2015
Posted 6 months ago
I went for a Autumn Escape Spa Day and have awarded it 5 stars.

Comment

Be the first to comment on this review

Cancel
Verified review Visited October 2015
Posted 6 months ago
Nice place, lovely staff. Some building work going on so some unsightly areas but this did not interfere with us having a lovely time. I took my sister as a treat for a massage and then we spent the rest of evening chilling in the facilities. Great value for money although I think it would be hard to spend more than couple hours there unless you bought a lot of treatments. A lovely evening.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

6 months ago
Thank you for taking the time to write us a review. I am pleased to hear you enjoyed your visit and look forward to welcoming you back in the future.

Report as inappropriate

Verified review Visited October 2015
Posted 6 months ago
The staff in the hotel and the spa were very helpful and the spa treatments were very good. However there was building work going on next to our room and on two of three mornings we were awoken by a delivery van or similar, out side our window (engine ambling) at 6.15am.! The Spa deal stated that you could have two 3 course dinners and 2 lunches at the restaurant . However, be aware that you cannot have any course on the menu as you can only have up to £25 per person. So if you wanted say, scallops for a starter, lamb main and cheese and coffee to finish you would have to pay the difference, as this came to about £35/40 per person. Also an automatic service charge is added to your bill, which I don't agree with and didn't notice until I looked at the bill again after we left. We sort of thought we would be staying in the lovely looking Manor House, but that seems to be out of bounds for non-wedding people. Also the motorway noise is constant , so if you like to have a window open (like me) expect the lovely hum of traffic. Although the treatments were very good, I don't think it was good value for the money we paid, so won't be returning.

Comment | Report as inappropriate

Be the first to comment on this review

Cancel

Comments

6 months ago
Thank you for taking the time to offer your feedback regarding your recent visit to the spa. I can assure you that all feedback is very important to us to ensure we continually offer the highest level of customer service to all of our guests at all times.
I am disappointed to hear that you feel that you would not return to us again and that you feel our Spa Breaks are not value for money. We are currently in the process of up dating our Spa Breaks including making the allocation for dinner clearer and I would like to apologise if this was not explained to you clearly. It is common practise for a service charge to be added to a dinner bill however if you feel that this charge is not justified in can be removed from the bill.

The rooms in the manor house are all Suites therefore are available if booked in advance to all guests at a supplement charge.

I do wish that your concerns were raised whilst you were at the Spa as I would have certainly have done my up most to ensure that the issues raised above were resolved to ensure they did not effect your experience.

I hope that once all of our changes have been completed you would consider returning to the spa as I do believe that all your concerns raised are what we are currently working towards changing.
I hope to welcome you back to the spa in the future and again thank you for taking the time to offer your feedback.

Report as inappropriate

Show earlier reviews