This was the first time I had been to Rock Chic. After finding it and calling their number to get entry to Lenka Business Centre I was offered a drink whilst I wait for the beautician.
Then I went through for a Brazilian wax. They used a couple of different after products to help soothe the skin (completely normal). The waxing was good and I would use them again.
Sadly, although the aeshetician was very nice, I cannot recommend this salon. The facial was very mediocre-- just one mask, during which she left me alone for ten minutes (in a good facial, the aesthetician should massage your shoulders and hands and stay with you throughout the treatment), and the selection of polish colours was poor.
It was a very last minute booking. I had one hour to spare before the train at Waterloo and Wahanda helped me to find this 30 min treatment. The staff was very welcoming. I enjoyed my experience!