Rock Chic Beauty Reviews

Lenta Business Centre, 207 Waterloo Road, London, SE1 8XD

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Reviews are written by customers after their visit.

4.7
4649 reviews

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Written by our customers, so you know what to expect at each and every venue.
The therapist was lovely but everything else was a disaster. The whole session was meant to be 75 minutes (1 hour facial, 15 min manicure). Instead it was 15 mins manicure, 45 mins facial. Second, the nail polish is all bubbling on every nail. It is the worst manicure I've ever had. The facial was worse again, she didn't even remove my eye makeup. I went home with black panda eyes. No deep cleanse, no eye treatments, it was literally like being at home cleansing, putting a mask on and moisturising all before work (and not cleaning properly at that). Absolutely horrendous. The only thing that was nice was the therapist herself was very sweet, even if she kept telling me how bad my skin was, like that is supposed to make me feel good.
Rock and Chic Beauty Clinic in Covent Garden has a very high quality. The place is incredible, nice, clean and huge! I had a facial that left mi skin quite clean and soft, it was a relaxant experience. I had my nails done (they looked beautifully) but this was no so good as the varnish went off in a couple of days. The therapist was a good proffesional, very nice and approachable.
Unfortunately I wouldn't recommend this salon & I won't be returning. The therapist was pleasant & friendly but the room was at the very back of the building next to a kitchen so although my facial was good & she had some nice relaxing music there was a constant banging & clattering of dishes etc. being washed. There appeared to be various other companies in this building & my appointment was at 5.30pm when lots of staff were finishing up so perhaps it wouldn't be so noisy early in the day but I'm not sure. The manicure, well sadly I could've done better myself. Poor selection of nail polish, a very unsteady hand & generally not worth paying for at all.
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I booked a facial and pedicure with Rock Chic. The location is great, between Strand and Covent Garden, in a very pretty building that's furnished all white inside, with a very classy look and feel to it. I was greeted with chocolates (which I kindly refused) and tea, and we then set off for the treatments. The selection of nail varnish is decent, with good brands such as OPI available. The therapist actually specializes in facials, so that was of a much higher standard than the express pedicure. The face and neck massage were very pleasant and efficient as well. They used Dermalogica masks and massage cream, and applied different products to the different segments of the skin, to better suit the needs of the respective areas. Would come back for the facial.
The salon is situated in a really convenient location and the waiting are is gorgeous. The beauty room is a little off putting as we had to walk through the basement and kitchens to get to it and once inside it was a little cramped and over crowded with furniture. However, the therapist, a wonderful lady from Hungary was lovely, welcoming and professional. The manicure was good (not the best I've ever had but it has lasted a week with minor chips which is a good sign) although the polish choice was rather limited. The facial was absolutely brilliant and was a proper facial (with steam, extractions and skin analysis) rather than just a cleanse, mask, moisturise which so many salons offer. I would certainly go back and would recommend the offer as it was great value at £28 for an hour and a half of treatments!