Booked this as a birthday treat. The package included use of the pool etc, and preselected treatments followed by lunch in the hotel. Our experience with the spa, staff and therapists was excellent however it all went wrong when we went for lunch. On arrival at the restaurant at the allocated time, we waited for 15 minutes before drinks arrived and a further 45 for lunch which was the wrong despite being ordered 2 hours before. Book the spa - it’s great. Just avoid lunch.