Richmond Spa Reviews
25 The Quadrant, Unit 4 Quadrant House, Richmond Upon Thames, London, TW9 1DJ
Check availability and book onlineReviews are written by customers after their visit.
1936 reviews
Felt a little chaotic. It was busy when I went, but still felt a little left behind, despite having an appointment. Had different people work on my nails. would still like to give them another go though, as they seemed to have some techs who were on the ball, and they were very good about asking what I'd like.
Treatment by professional staff 3
Verified review
Show venue reply...
Would highly recommend
Treatment by professional staff
Verified review
Show venue reply...
Overall good experience, i had however booked an appointment and it was clear the bookings had not been managed against the walk in visits. Someone who wouldn't usually do acrylics was told to put my tips on my nails and then i had to wait until someone became free to finish off the treatment. Eyebrow threading was good however and saw me right away. They just need to keep an eye on their online bookings better.
Treatment by professional staff
Verified review
Show venue reply...
My experience in the salon felt very rushed and haphazard - they didn’t give me the colour I asked for and the guy even made a comment at one point saying how “quick” he was. I didn’t want to bring it up at the time as I was in a rush and the salon was very very busy.
After only 4 or 5 days of having the SNS it started to crack and chip. Not even 8 days later my nails have started to come away from the SNS and I’ve had to have it taken off as it looks so bad and haven’t had time to go back to the actual salon.
Really disappointed as I paid extra for SNS for it to be more strong and reliable!
Treatment by professional staff 3
Verified review
Show venue reply...
The staff were very friendly. It was very busy when I went but I didn’t find myself waiting too long. They were efficient and my nails came out looking great.
Treatment by professional staff 3
Verified review
Show venue reply...
Contact
Discover
b08d04b2-eefc-4147-8203-94aaa3b528eb