Revibe Hair, Beauty & Head Spa Reviews
139 Hughes Street, Bolton, BL1 3EZ
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906 reviews
I came for a patch test the day before my appointment and was told by the business on facebook to pop in any time between 10-7 as they were open. I did this and was rudely ignored by the reception staff and the seeming owner of the salon who seemed to be in a world of their own chatting about weekend plans while I sat waiting to be seen for a good 8 minutes.
Finally the owner left and the receptionist sat flicking on her phone and I had to then ask for my patch test, as she clearly wasn't interested in helping me otherwise. I was then told I had to wait another 20 minutes to receive my patch test as the lady doing my treatment the next day was busy with a customer. Bear in mind at this point there were a number of people free and i'm sure (as this is what happened) that they could all have done my patch test. Anyway, I insisted that I had it done straight away as I was going to miss a hair appointment otherwise, and she begrudgingly went to go and get some dye.
The next day, I turned up and I can't complain about the treatments themselves, as they were all great, and I got what I paid for. However I do have a couple of complaints re the atmosphere.
It must work for them, however I found it super off-putting to not have what I would call salon music around, as this is what I have always experienced, calming music, ect, they had the likes of Kisstory and other radio stations on in different rooms, all of which I just didn't expect in a salon, and didn't really think it gave an upmarket vibe. Personally I prefer soothing music, but I feel it's a view I should give.
Also, from having the same treatments done in previous salons I did notice that with the treatments such as the eyebrow and last tints the therapist put the dye on and then went on their phones while in the room. Personally I think this is very rude, if you want to go on your phone, leave the room, if not talk to the client, they're super bored too waiting for 10 minutes.
I was shocked to be honest as I have never seen this kind of rudeness before and felt really uncomfortable.
Also I was waiting outside after my appointment had finished for my boyfriend to pick me up and I was SHOCKED to see a window open at the back of the building from one of the salon rooms and someone just drop a sweet wrapped out of the window on to the street below. I don't think this needs any more said about it, as it's completely disgusting behaviour, just use a bin.
Eyebrow & Eyelash TintingShow all…
I had a facial at Brown Cow with Laura. The facial was great and very relaxing. My skin felt good afterwards. Therapist was friendly I would definitely recommend.
Classic Facials
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Fantastic experience from all the ladies, all friendly and bubbly. Had a number of treatments I cannot remember all there names and I’m really really sorry for that but everyone there was great! Would go again without hesitation feel very relaxed after my hot stone, feeling ready for my holiday with the new hair and pedicure thank you so much ladies!!
Ladies' HaircutsShow all…
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