Presumably the most painful facial in ages. Apart from that staff is welcoming as usual but I expected a bit more care even when cleansing and moisturising face.
The wax itself was ok, but the service was not good at all. Working in service industry I might be expexting a bit more. I felt the wax very hot and instead of kindly explain that it was at the correct temperature i got one "No it is not hot at all". Not expecting the lady to lower the temperature but a bit more empathy would be highly appreciated
Really great shellac manicure still going strong after over a week. Therapist was lovely and gave advice about making my nails stronger. Will definitely go back.
I absolutely love coming here for a little relaxation and beauty treatments. It's not cheap, granted, but the staff are fantastic, great atmosphere and it's all worth it in the end.
I always request Roksana, whether it's for intimate waxing or having my nails done. She's quick, efficient and does a sensational job. And besides all that, she's wonderful. 5 stars, as always.