Regency Beauty London Reviews
10 Liberty Bridge Road, Olympic Village, Stratford, London, E20 1AS
Check availability and book onlineReviews are written by customers after their visit.
5297 reviews
Me and my friend were running 10 minutes late because when we typed in the salon into Citymapper it said the salon was in completely the opposite direction towards Maryland station. We called the salon as soon as we realised however the receptionist/therapist said that she might not be able to fit us both in, which was fair enough considering we were late but she was really rude about this. When we got there, we received the most unfriendly welcome I have ever received at a salon, she didn't even smile or say hello and treated us like we were a nuisance despite us apologising for being late. While my friend was getting ready for her wax, the therapist gave me another lecture about being late and told me not to do it again - at this point I wanted to leave as we had already apologised and we were just following directions that unfortunately were wrong. When it was time for my wax, she was so patronising and unfriendly - she told me to put my legs up, but I've found that therapists ask you to do different positions depending what salon you go to so when I apparently did the wrong thing, she laughed and said 'Are you sure you've been for a wax before?'. When she asked me to hold/stretch the skin she said 'I need to be able to see what I'm doing'. The wax was okay but was left sticky and wasn't trimmed down so felt like the job wasn't finished properly because of her attitude. Loved the salon, hated the experience - would only go back if I didn't have the same therapist, she made me feel so uncomfortable while I was having a treatment that makes everyone feel vulnerable.
Brazilian Waxing
Verified review
Great experience. Staff made me feel welcomed and comfortable.
Hollywood Waxing
Verified review
Staff were friendly and professional. I arrived early and they saw me straight away. They advised me of future offers I could take advantage of. Treatment was of good quality.
Brazilian Waxing
Verified review
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