The staff are always very friendly, they get through the waxing very quickly and give you tips on how to have the best waxing experience.
They don't make you feel awkward and everywhere is always spotless
I have gone for waxing treatments here a few times and although I've had different people doing it each time, they've all made me feel comfortable at ease and been lovely to chat to. I always go to regency beauty now. Bit pricier than other places but I think its worth it.