Martine was an excellent therapist. Laura very helpful. Overall the facilities are a bit old. Decent environment which does not to the team justice. The restaurant was slow and even with my lunch included made 1 course with a drink £40. Overall. Good treatments. Average environment. Bad restaurant.
Wonderful experience! Lauren was so helpful during the booking process and welcomed us when we arrived.
My mum and I had massages by Didi and it was so relaxing. She made sure that I was relaxed and comfortable during the massage. If I go back for a massage, I will definitely ask for Didi again. My sister had a massage by Helen and she was also very pleased!
Overall the staff are lovely and welcoming and the venue is nice clean and comfortable.
The only criticism is with the afternoon tea. The food and tea was lovely but we had to keep looking for a waiter when we needed something. For example we were given our platters of cakes and sandwiches but wasn’t given any tea, so we had to look around for a waiter and ask for this. Then the tea came but no milk so we had to hunt for the waiter again. So it would be very handy if a waiter was always present in the room while afternoon tea bookings are taking place.
With that said when we did interact with the waiter he was very pleasant and happy to help.
We had a lovely afternoon at the Crowne Plaza