Whilst the treatment I had was excellent and the staff member who carried this out was really lovely and considerate, I was disappointed with the spa itself. I had been prewarned on Treatwell that the spa provided swimming lessons for children on the day we booked, but I didn't realise the pool would be full of the parents of the children who were sitting and watching. At one point, my partner and I couldn't sit down as the seats and even the loungers were taken by the parents, and I felt self conscious in my swimming costume surrounded by clothed men and women. I felt that this should have been flagged by Treatwell before I booked. I would have liked cubicles in the changing rooms for privacy. I basically felt that I went to a leisure pool and paid a fortune for it, but got a nice treatment as a consolation. I'd go back to the ESPA rooms, but I wouldn't pay to use the spa again.