I was late for the first appointment and they helped with rearranging schedule. The staff was really nice but not super skilful with the wax. She tried to peel off the wax a few times when the wax’ not fully solidified yet and pulled the hair. She was thoughtful and caring throughout the whole process.
This place makes you feel super comfortable in its clean, cool treatments rooms. I was in and out in 20 minutes which was great - no waiting around like some places! Would definitely come back here.
Fran is great and very friendly. We had a lovely chat and she successfully distracted me from my nervous feeling as it was my very first time. Will definitely go again !