PURE Spa - Lothian Road, Edinburgh Reviews
138 Lothian Road, Edinburgh, Scotland, EH3 9BG
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451 reviews
Disorganised inside with mess everywhere on the nail station. My therapist didn't seem to know anything about the products or prices of them. She was, I felt, repeatedly rude about my cuticles ( which I bite when stressed) which I thought was unfair and unnecessary. I have had plenty of manicures where people have done a good job despite this. The nails were unevenly painted, and I thought the whole interaction with her was generally unprofessional. Really disappointed and won't be going back
Manicure
Booked and prepaid through treatwell. Arrived for appointment to a locked salon and no sign of staff. Multiple attempts to contact the salon failed and eventually I left having wasted a good amount of time and money. From a closer look at other reviews this doesn't seem unusual. Treatments might be good but that only counts if they're actually delivered. I won't be booking again or recommending this place, and I'm not looking forward to trying to get a refund.
Classic Facials
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From arrival at the spa to leaving again I felt welcome and in a calm atmosphere. The spa was absolutely spotless without smelling of cleaning products.
My massage therapist Verity was extremely friendly and knowledgeable, checking in with me during the massage. I was after a relaxing hour and nearly fell asleep a few times, just what I wanted! I came out feeling refreshed and relaxed and will come here again.
Relaxing Massage
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