Disorganised inside with mess everywhere on the nail station. My therapist didn't seem to know anything about the products or prices of them. She was, I felt, repeatedly rude about my cuticles ( which I bite when stressed) which I thought was unfair and unnecessary. I have had plenty of manicures where people have done a good job despite this. The nails were unevenly painted, and I thought the whole interaction with her was generally unprofessional. Really disappointed and won't be going back
Booked and prepaid through treatwell. Arrived for appointment to a locked salon and no sign of staff. Multiple attempts to contact the salon failed and eventually I left having wasted a good amount of time and money. From a closer look at other reviews this doesn't seem unusual. Treatments might be good but that only counts if they're actually delivered. I won't be booking again or recommending this place, and I'm not looking forward to trying to get a refund.