PURE Spa & Beauty - Edinburgh, Newhaven Reviews
David Lloyd Newhaven, Newhaven Pl, Edinburgh EH6 4LX, Edinburgh, EH6 4LX
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118 reviews
The staff are very pleasant, but I feel under-trained. I have visited a few times (for convenience) and never left satisfied. I have had a facial that burned for 2 days afterwards (never again) and a wax that removed not even 50% of my hair and left me sore for days after. I would again have a massage (only) - the young lady that did that did do a good job, however the experience was marred by the facial I had on the same visit.
The staff were very very helpful and the atmosphere was fantastic. It was a very relaxing experience and definitely made me pampered and like a new person when I left. Would definitely recommend this one!!!
I had a bad experience else where ,so was treated very well, the staff were loveley polite and curtouse, the stone masage was amazing and she listened to me when i asked her to be more firm with the masage. the pedicure was perfect i dont like anyone touching my feet and it was heaven. the facial was revitalising and my face looked healthier and fresher when leaving, the head masage was a disapointment but other people may benifit from it. when i came out and relaxed on the beds with a glass of fresh orange and then herbal tea, i had a blanket over me but felt my feet freezing could have done with my cosie toes on maybe next time. FAB FAB FAB
I used vouchers here that I received for christmas, I kept them especially for a good friends wedding in August to receive a spray tan and a pedicure for the occasion. The pedicure was classed as luxury because I received a french polish, but it states on the price list you receive for a plain pedicure : Includes shaping, buffing, cuticle tidy, nourishing foot cream, base coat, two coats of colour and top coat for feet that glow! What happens to the base coat, two coats of colour and a top coat included in the £28??!!! I would have thought the french manicure replaced this. Instead I got charged £37. So I paid £28 for shaping, buffing, cuticle tidy & nourishing foot cream (which was a tiny bit of cream applied over my feet with one sweep). I have never heard of the like in my life. The fake tan was the WORST fake tan I have ever received and I have had a lot of fake tans. I was so upset as it was such a mess, my hands were covered in it and my legs looked diseased. I had big streaks all over my legs and arms. I had to pay someone else to fix this a few hours before the wedding. The whole thing was a nightmare and very stressful. Don't go to this over priced establishment for a tan or pedicure if you have a special occasion, you'll end up regretting it and be very out of pocket. I would like to say the therapist was lovely.
not to go at all! overall attitude was shocking! We went as a group of 8 and not 1 of the mums would return again! reconsider going here, we were to have a full manicure but because we were "6 minutes" late we only recieved a file and polish!
The shop itself is lovely to look at and i have always admired it when walking past, however i know better now!
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