Pretty Beauty Parlour Reviews

42 Buckmans Road, West Green, Crawley, RH11 7DR

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Reviews are written by customers after their visit.

4.5
313 reviews

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Written by our customers, so you know what to expect at each and every venue.
Sam is great- thank you amazing massage
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Very relaxing
Nails aren’t the best, all different lengths and painting has been done awful! Felt too rude to ask for refund as lady spent ages on them but will not be coming back!
Got my nails done for NYE very happy with them , good value. Very welcoming staff.
I went to the salon to get SNS extensions and was left thoroughly disappointed with them, even after having a member of staff correct the terrible mess that the first number of staff had left them in. I understand that SNS nails don't resemble acrylic nails in terms of the thickness and smoothness at the top of the nail - but I know that SNS nails should not be lumpy. The nails were lumpy on the top and completely uneven. It looked completely ridiculous. This was after 1 of the nails became covered in glitter that has been left on the gel nail polish brush. The woman noticed it had happened and rather than telling me about it, hoped I wouldn't notice. After talking to the woman about the terrible state of the nails, she became hostile and rude. She simply tried to brush it under the carpet and insisted she told me they would look that way. Another woman then came over to put them right, which in fairness, she did. They were no longer bumpy or uneven, but the colour had been filed off so much that it became uneven. You could also tell that she was not happy in the slightest to have to be correcting it. It is such a shame that the service was so poor, as I am regularly in the area and was looking for somewhere where I can regularly go to get my nails done. The only positive thing about the entire experience was the gentleman who worked there. He wanted to make sure I was happy with my nails, no matter how long it took to correct them. It is just a shame that I wasn't. I won't be visiting again.
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