There is a calming ambiance in the room with muted music playing. I book regular hot stones massages with Chloe who is extremely good at her job. We discuss any specific aches or pains that need to be addressed and Chloe will answer any questions I may have. Massage is a great way to unwind as well and Chloe is a good listener if I want to talk or she just quietly works her magic if I want to relax and let her get on with it. An oasis of peace for an hour in a manic day. Highly recommended.