El was clearly very experienced and her customer service skills & attention to detail attest to this. She was patient and didn’t rush me at all. She also explained the gelX process in detail which was lovely.
My consultation appointment with Briony for hair extensions was fantastic! Briony was lovely, she made me feel at ease and talked me through the whole process, colour matched and gave me a couple of different options. I’ve booked in for a fitting on Sunday and I literally cannot wait! Can’t recommend Poison Ivy enough!