I went for a consultation a week before my appointment. I showed pictures of what I would like my hair to eventually end up as. I was told it wouldn’t be a problem but I would have to get olaplex done. When I returned a Different person done my hair. Bleached it in blocks. Didn’t use olaplex. Went back last wk to get highlights 2try and even it. The stylist was shocked at how bad it was and asked where it was done. Then refused to do highlights. But wanted me2pay to dye it back dark! Stay away!!