Pierre Alexandre Hairdressing Reviews
38 King Street West, Manchester, M3 2WZ
Check availability and book onlineReviews are written by customers after their visit.
2362 reviews
Very nice staff but the my appointment started 30 minutes late and it was incredibly dirty. Unfortunately for the reason of cleanliness I will not be returning to this place. Hair cut was ok
Verified review
I received a call at 9am from the salon, informing me that the director I had picked to cut my hair had called in sick and after some discussion with a colleague told me to come in at 10:30am the original booked slot. However I felt that when at the salon there wasn't time for me. The salon was very busy, and I was taken downstairs which I was disappointed with as this was my first trip to a salon and with booking a cut with a director I expected to be actually in the 'pretty' part. That aside, when discussing what I wanted doing with my hair and what I had already pre-paid online with the stylist I felt like she didn't incorporate into what she was suggesting. I had booked a full head of highlights finish with a cut and blow dry. I left the salon with my roots touched up and a 'treatment' on my hair which I was advised was worth £50.. now im not a specialist but even if this was worth the amount I was informed.. it was not what I had originally gone to the salon for. I have a semi permanent pink I applied a few months ago. Even though this has mostly washed out, at the bottom and underneath it's still there and I really wanted to get rid of this!! I discussed with the hairdresser (she didn't actually introduce herself and didn't catch her name) and understood the highlights wouldn't cover it fully but I wanted most of the length cutting off anyway.. however after covering my roots and my '£50 treatment' didn't trim my dead ends off blow dried my hair and striaghtened it. She knew I wasn't happy and I expressed it wasn't what I had come in for but kept pushing a return visit to do all the things I wanted this visit! Why couldn't I just receive what I had paid for? It wasn't my fault someone called in sick & if they couldnt accommodate me they should've said at 9am on the phone call. Overall, I can't comment on the haircut/ style part cos it didn't happen. I was satisfied with my root touch up however I don't think it equates to £78 worth. As I had prepaid online at a salon I had never used before maybe this is a learning curve but I felt the need to inform you that my first experience was a shocking one.
Styled by Lucy
Verified review
The service was excellent, the staff were lovely and friendly and the blow dry was great!
Verified review
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