Annelise did my highlights and and was very helpful, discussed various options with me and did a good job. There a bit chunkier than I like but for the price I'm happy. Would definitely reccomend. The lady that did my hair cut was also really lovely but did initially cut it uneven so had to take off more length than I asked for to even it up. I think it was probably just because she was rushed though and would still go back to her again.