Such a shame to leave a 2 star review but I’ve been here a few times and the customer service is appalling. You feel more like an inconvenience rather than a paying customer. At £80 for a head of highlights and blow dry I’d expect at least a hot drink and magazine offered. Staff moan and complain openly in the salon and I get the impression they aren’t that happy about working there. Hair has always looked good after an appointment but honestly I’d rather go somewhere else where you are offered at least some level of customer service and don’t have your hair done by someone who smells of stale cigarettes