Personaa Reviews

131 Cranbrook Road, Ilford, London, IG1 4SY

Check availability and book online

Reviews are written by customers after their visit.

41 reviews

Filter by treatment

Filter Reviews

All treatments

Filter by rating

Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Very good, she got everything off very quickly.
I wish I didn’t have to prepay And that she didn’t attempt to do just the front because I paid for everything. I called her back to tell her that she should’ve at least did the back. I called back as soon as I left. but she didn’t understand . It didn’t seem that clean. Only a glass window slightly covered up was separating me from the shop floor....
This is the worst experience I’ve ever received! I’m sorry but I’m being honest. I feel like they treated the Asian customers better! And I got there before my appointment time but I was seen 20 minutes after! I have had treatments done before and never have I been disappointed like this before. My hair I wanted the highlights but I didn’t even have a choice of what colour I wanted. She used blonde highlights. My hair looks horrible 😤! The customer service wasn’t all that. It wasn’t a clean environment I went for a facial polish whilst lying down I got wax on my dress. I felt like my treatment was rushed and not done properly. My pedicure and manicure doesn’t even look like I got one! When she was cutting my nails she was using a nail cutter that was old and rusty. I’m very disappointed today because of this I don’t think I will be using Treatwell ever again! 😭