Personaa Reviews

131 Cranbrook Road, Ilford, London, IG1 4SY

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Reviews are written by customers after their visit.

3.1
41 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very good, she got everything off very quickly.
na
I wish I didn’t have to prepay And that she didn’t attempt to do just the front because I paid for everything. I called her back to tell her that she should’ve at least did the back. I called back as soon as I left. but she didn’t understand . It didn’t seem that clean. Only a glass window slightly covered up was separating me from the shop floor....
This is the worst experience I’ve ever received! I’m sorry but I’m being honest. I feel like they treated the Asian customers better! And I got there before my appointment time but I was seen 20 minutes after! I have had treatments done before and never have I been disappointed like this before. My hair I wanted the highlights but I didn’t even have a choice of what colour I wanted. She used blonde highlights. My hair looks horrible 😤! The customer service wasn’t all that. It wasn’t a clean environment I went for a facial polish whilst lying down I got wax on my dress. I felt like my treatment was rushed and not done properly. My pedicure and manicure doesn’t even look like I got one! When she was cutting my nails she was using a nail cutter that was old and rusty. I’m very disappointed today because of this I don’t think I will be using Treatwell ever again! 😭
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