Very bad. Treatment was done 20 minutes late and no one informed me that they were delayed I was just left alone waiting. Once I went in the room I was told just to lay down. No robe, towel or time to change. The girl started my facial while without even covering my top which meant i was left with product on my clothes. The facial was average at best. I did not receive the massage or threading but to be honest did not want to remind them as I just wanted to leave ASAP.