The staff were friendly, hygienic and experienced. However the treatment took much longer than was agreed and no info was given regarding that. The room was warm, but cramped and the table was too short for my 172cm height. Additionally while water sounds can be soothing, over 1 hour and 45 minutes they tend to just make you really aware of the need for a bathroom. Aromatherapy scents were lovely. Very Thai ambience. Quality for your money