Staff were all very nice, I was a little nervous as it was my first time there so I could have used some extra explaining before and after, as I wasn't quite sure what to do, but equally I could have asked fo clarification and didn't. The therapist was nice and she told me to let her know if it was too hard or soft.
Second time I have been here in two weeks. This will be my weekly massage salon. I have a very stiff back due to the fact that I am sitting at a desk all day and it really has helped soothe the knots in my back.