I booked an appointment but was seen to 35mins late, which meant I got a parking ticket as the appointment when on longer than expected. The girls doing the deluxe manicure & pedicure were great, the end result of that was great. For the gel manicure and pedicure the end result was quiet poor. Top coat has not been applied properly and is bobbly which shows in the light and it has wonky edges, not done very neatly either. Quiet disappointed in the gel manicure and pedicure