The spa itself was fine and the massage was the highlight of my visit – the therapist was lovely and very skilled.
However, I did have a concerning experience in the changing rooms. When I went in to ask for the WiFi, I found a staff member going through my bag and my locker open, despite me being sure I had locked it earlier. I was told the locker sometimes doesn’t work, but this didn’t sit comfortably with me and unfortunately took away from the overall experience.