The appointment said it would take 45 mins but took well over an hour and a half, I had to wait 15 mins to be seen, I was left at a basin with a hair mask on for 30 mins while the stylists finished other clients haircuts. The hairdresser started cutting my hair, forgetting to put a shoulder mat on, so hair went all down my back, she caught my earring with her comb which flew out across the floor, all I asked for was a straight round cut - couldn't be simpler yet it's been cut wonky and was badly styled, didn't received a proper blow-dry and despite being offered hairspray and saying yes she forgot to spray my hair, I had to ask as I was leaving. I was the last client of the day and just felt like the hairdresser wanted to go home. Worst haircut ever and I am not one to leave bad reviews!!
I previously got a Brazilian Blowdry in November with Joseph which is the best one I’ve had to date and this is my second time getting it with Joseph and I’m beyond happy with the results. Joseph really took care of me and explained everything again thoroughly! He even went over closing time to ensure all of my hair was done properly and didn’t rush anything. My hair, now washed, is smooth and straight - it has also (unexpectedly) removed a lot of damage two bleach sessions had cause the week prior which I’m over the moon about. Will defo be a regular of Joseph’s! Thanks Gusto.