Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
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11173 reviews
Usually I've had great experiences here but I'm really not a fan of how two clients are seen by one hairdresser on some occasions. My appointment took 4 hours - my hair had the highlights left in for over an hour and a half and despite getting the Olplex treatment my hair now feels very straw-like. This is the second time in a year this happened, and despite three emails last year to the management team no one responded to me.
Apparently hairdressers have different ways of mixing highlights so sometimes they need to be left in for longer to reach the desired effect. Surely, if you need to leave highlights in for over 1.5 hours then the mix isn't right? Other hairdressers I've used at Gusto haven't seemed to have that problem.
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Really enjoyed the haircut with Jana, she did an amazing job and I will definitely come back!
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