I arrived at the venue, 10 minutes before my appointment, yet somehow still was not attended to for another 40 minutes. Once I was in the chair, it felt as though the stylist was in a rush, this resulted in him only layering one side of my hair and leaving the other as is. When I asked questions, I was made to feel like I don’t know what I’m talking about. So instead I was left with one side significantly shorter than the other. Worst cut I’ve had in London.