My experience was good, although was a little concerned for the lady next to me who unfortunately arrived late for her appointment. She wasn’t treated in the most kind way.
For me, the price for cut and blow dry was great which is why I booked. I would say one needs to have expectations and judge based on pricing. I would renovate a little bit on the inside when there is an opportunity, otherwise my hairdressers was very skilled and did a great job.