I've been to this venue before and was previously very happy with the experience. I booked with the same stylist Luiz again through this site, however, when I arrived I was given a different stylist. I was told I would be charges extra £10 for having two different colours of highlights, I was not charged this last time. I should have said something in hindsight but felt too embarrassed at the time. My appointment was the last of the day and I did feel like it was very rushed. My blowdry was done very very quickly. The highlights are OK but the whole experience was quite disappointing compared to last time.
I booked in and asked to be seen at a specific time as I was going out to dinner and I turned up and waited for 15 minutes and then they said they couldn't fit me in. I could have gone somewhere else in those 15 minutes!
Yes! Finally found a place that ticks all the right boxes. I live in the suburbs but work in central London, usually 11 hour days, so it’s been tough to find somewhere that’s highly professional, punctual and value for money.
I initially went for a blow dry and cut then booked for a colour the following week. My hair is so frizzy and thick, something that normally leads to added costs. No such problems at Gusto, they were happy to spend as much time as was needed and the end result was just perfect.
Considering I’ve spent three times as much for a half head of highlights (I had a full head at Gusto) I can’t recommend this artsy salon enough!
The salon is a cute little place, very welcoming and chick. the staff are very friendly and the guy that did my had was very professional and did its best according to my hair type. The result was exactly what i wanted and overall i am very pleased with my choice.
Really disappointing. Firstly the 'full head of colour' was not described clearly, they were only offering tint and I wanted a full head of highlights. The associate offered half a head for the price agreed. She hardly spoke, didn't offer a drink or magazine but after rapidly applying the foils, she told me she had more time so would do the full head for £20 extra. The foils were given 15 minutes to lift and then washed out so the colour is AWFUL- it's barely lifted and the roots are noticeable. I wasn't given a treatment which was also included in the deal. I will need to have this corrected in two weeks time. A real waste of money and time!