Overall my experience quite good because the haircut was done the way I wanted and the the stylist listened to what I had to say. Two things let down the experience, firstly there was no conditioning treatment as advertised and secondly the salon wasn't very clean. My stylist was brushing hair off the seat before asking me to sit down and it was just left on the floor.
It is the 3rd time for me in this salon and this time I had Michele who is lovely and great although the haircut was much shorter than expected and I was a bit like "noooooooooo", I am getting great comments from friends or strangers ;-) As for the highlights, it is just what I wanted. So again a great experience! Grazie!
Really impressive salon. Can't think of a better salon in central London, the service, the outcome and the value all make it peerless. Would recommend to friends and family.