The staff were friendly, but George misunderstood the type of haircut I had asked for, and I had to stop midway when I saw he was layering my hair from the outside, rather than from the neck out. He also completely misunderstood my hair, and his idea that my hair was lighter has led to my hair being more unmanageable. I had asked him about a problem I was having with my hair being greasy after washing throughly my hair (not using conditioning), and he suggested I have a greasy scalp, whilst instead I know I have dry hair, and recommended a different shampoo. Afterwards, I asked in another salon, and they told me it was something completely different, and it was due to my tying my hair up all the time, and the hair follicle being under stress, and recommended a completely different treatment. Overall, I think this was all due to inexperience, and if all you need is a simple haircut, you will like Gusto. However, based on my experience, if you want to some advice on your hair, or if you have difficult hair, I wouldn't recommend Gusto. However, I'd also like to say that when I was there, there was another hairdresser there, called Rafa, and even though he didn't work on my hair, he seemed more experienced, so my experience might have been different with him.

Flavia•over 11 years ago

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This place is a little soho gem! Small but friendly and relaxed, with great and attentive staff! Their blow dries are great and set at a great price!

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Sophia•over 11 years ago

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The atmosphere and staff were very lively, and the chap who cut my hair (I can't remember his name, John??) was very welcoming. The highlights I received weren't fantastic, but to be fair I didn't really know myself what I was asking for so I suppose he did the best with what I gave him. If I were to go back, I'd have a very clear description of what I wanted as I think it was the interpretation that may have been at fault. All in all a lovely experience and a decent cut and colour, just not what I had pictured (but definitely not bad by all means)!

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Rachael•over 11 years ago

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