I booked an appointment with one hairdresser at Gusto who had previously done a great job cutting and colouring my hair, however, without being notified I was given another hairdresser rather than the one I specifically booked with. This hairdresser made me feel uncomfortable, I asked him to cut off my dead ends and minimal length which he did not do. I paid for a conditioning treatment which I wasn't given. The whole experience was so unsettling, he didn't use techniques you would expect and seemed to be arbitrarily chopping at my hair. DO NOT GET A HAIRCUT AT THIS SALON. My cut is longer one side. I'm really unhappy with my cut and since I was pressured to leave a review I've done so. Will never be returning to this salon!
The staff were friendly and attentive, didn't have to wait at all for my appointment and was promptly offered a drink. Am very pleased with my haircut for the price, especially in central London!
John did my hair, he really listened to what I wanted then told me what he thought, he did such a great job I will definitely be back for my next hair cut. And I was shocked at the great value when I paid.
I had a full head highlight, hair treatment, cut and blow dry by Dean and the service was really good. I love the hair color and the new look. I will definitely recommend this saloon.
Had a cut and blow dry with JOE -- he's a hair dressing wonder! Beyond satisfied with his consultation and techniques. Gusto is definitely my new go-to salon in London. Perfect location for anyone who lives or works around the Soho area. Highly recommend.