It was my first time at Gusto and I had my hair cut by Ioans. I would definitely recommend him. He was open to listen to what I wanted but equally he come up with interesting suggestions. I love my new hair style and I highly recommend Ioans.
My only criticism is that it was not possible to reschedule the appointment (they weren't picking up the phone and there was no prompt reply to emails) so make sure you can make it before booking.
Been to Gusto twice now and had my hair cut by Ionas. Amazing hairdresser, does exactly what you ask him to do. The blow dry was also very good. Safe to say I refuse to get my hair cut by anyone else. Absolutely recommend Ionas!!
I can't say enough good things about Gusto, they simply offer the best value service in London let alone the West End. Nice decor (Parisian with a touch a edginess) and extremely helpful staff. As soon as I came in I was welcomed by name and was offered a selection of drinks while I had my lengthy consultation. I wanted something rather drastic done to my hair and the stylist expertly pointed out the pros and cons. We both agreed on something and the results far exceeded my expectations. Left feeling great. I've been to my fair share of salons from fancy Mayfair boutiques to well known branded franchises but Gusto outdoes both. Definitely my hairdressers of choice now.
I purchased the Wash, Cut, Conditioning Treatment and Blow Dry at Gusto Hairdressing from Treatwell.
Positives:
- The appointment was true to time and was seen for a hair consultation straight away.
- I was offered tea/coffee upon arrival.
- The salon was tidy and clean.
- Mike my hairdresser was very friendly.
- I went during my lunch hour and the wash, cut and blow dry only took 40 minutes so perfect for a quick lunch time cut.
Negatives:
- The wash and condition was rather rough - there was harsh scratching on my scalp with the brush they used to untangle my hair during the conditioning process.
- The conditioning part of the deal is just a quick, standard conditioning treatment that all hairdressers put on after washing your hair.
- I wasn't happy with the cut and felt it was very uneven. Embarrassingly, colleagues at work also commented on my hair and felt that the cut was not a tidy one.
Mike did ask me if i was happy with my haircut but felt too shy and embarrassed to tell him otherwise as he spent time and effort cutting my hair. I'm sure if i had piped up he would've corrected the cut as he genuinely seemed to care so probably my fault for not speaking up!
Really pleased with the haircut and would definitely go back, but they tried to move my appointment which was a bit annoying, and I had to pay extra there for them to blow dry my hair.