It was the first time that I had visited this salon and would very highly recommend - lovely staff and very knowledgeable, I'm really pleased with the cut and colour and will be going back!
Excellent as always, really can’t fault this place. Keep on going back there’s simply as nowhere better in central London for the service. Haven’t been for a while and noticed they recently renovated the place, everything looks nice and spruced up. The place has been made even more convenient since my office move to Soho Square, love it!. keep it up Gusto!
This was honestly the worst experience I have ever had in a salon. It was an early appointment and there was someone still cleaning the chairs, although the fumes from the potent cleanign agent made me feel ill, not a great first impression. From there a man with poor english asked if he could do my hair. He took me over to do the wash and was handed a towel that was from the guy who was cleaning the chairs! He was clearly very inexperienced and water rand down to my top and over my face. There was no conditioning treatment at all and when I asked they said yes they had put the conditioner in. Clearly not the same thing!
At this point I was feeling very uncomfortable and did not trust the expertise of the staff I had a lady ask what I wanted I explained that i just wanted simple layers and a trim. She then proceeded to roughly cut the length from my hair when it was wet, then dried it, and then messily cut different lengths into the front sections of my hair. It was the worst cut style and it was so awful seeing my hair being butchered like this. I now have different lengths of hair and the layers and blow dry was appauling.
I honestly advise that you think twice before booking as I severely regret my decision. YOU GET WHAT YOU PAY FOR .