Overall a very good experience! The staff are a real credit to the salon, I was seen on time, offered a drink and selection of magazines. Before we started with my hair, we had a 5 minute consultation to highlight what sort of style I wanted to achieve and the current condition of my hair. The only drawback really was that he took off more length than I initially wanted and he was a bit frugal with the keratin treatment cream but otherwise the cut and finish were ideal
Really easy to get an appointment which is useful when you're busy like I am. Received a friendly greeting and my appointment started on time which was good. I'd actually booked the wrong thing as didn't realise that 'full head colour' wasn't the same as highlights! But it didn't matter they just did what I wanted anyway.