I arrived 15minutes early for my appointment and they were able to see me earlier - which was great. I was asked what I would like to drink and asked for some water - which never showed up - in fairness, I wasn't too fussed so didn't chase. The wash was ok, I like having a little massage and didn't get that so was a little disappointed. The cut was good. The stylist, Bita, wasn't the most chatty but that suited me fine - it was a Friday evening after a long week at work. The only issue I had was how painful the blow-dry was. My hair hurt so much I kept pulling away and at one point, just wanted to stop and take a break. It all looked good in the end but during it, it was really sore and my hair was burning hot - which isn't great.
The staff were very friendly. This was my first visit to Gusto, and I really wanted to change my look. The stylist I had was great, he knew exactly what was right for me, and I walked out with amazing new hair. Will definitely visit again!
Amazing as always. Ionas is a brilliant hairdresser and really knows hair. I came in for a radical change, with very long hair and wanting a very short pixie cut. I also wanted to give my hair to charity. He knew what to do, cutting and neatly preparing the ponytails so I could take them away with me. Excellent. Will be back of course
some of staff were incredibly friendly, some were not very chatty and looked a bit miserable. They sat me down and we discussed exactly what I wanted and spent their time on the hair treatment. However, my hair did end up a lot shorter than I wanted and expected, but the cut was a very high quality - hair will grow back. It was a nice touch as well that they offered complimentary drinks; red wine, white wine and tea or water.