We had major miscommunication between the hair colour I wanted and hair stylist has gone full head highlights in ash yellow (I'm brunette) when I was expecting low/baby highlight from middle to bottom of hair to create more dimensions when I curl my lob. The stylist was kind enough to correct hair colour few days later so I will visit again for the stylist.
Dim light may create cozy ambience but as hair salon, the lighting might be slightly too dim for me to see newly highlighted hair colour in the evening. The seating between each other were so narrow that I was told to slide my chair to the right as the hair stylist could not walk to the right to cut my hair. As a result both sides of my hair were not proportionate.
I have been to Gusto hairdraisser's for about 2 years and I have always been satisfied with my experience except for last time. I felt that the hairdresser was not in good dispositions for work and neglicted my haircut. It only cut my hair for 15min max. When I came back home I realised that he forgot few strand of hair (it is obvious as I have very short hair) and one side on my neck was way longer than the other etc. I am really sad to say that I will not go back to a place I used to find such a good value.