Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
Check availability and book onlineReviews are written by customers after their visit.
11177 reviews
I had a fabulous experience at Gusto. My hairdresser did a lovely job and i'll definitely return.
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The experience didn't start well, as I had booked in for the wrong-length haircut (the instructions online said shoulder-blade for medium length hair, whilst the salon asked for shoulder). This would have been fine, and I was happy to pay the difference, until the hairdresser made a flippant, and frankly rude, comment about "every woman should know what medium length hair means". I was not impressed, and thankfully got passed over to a colleague. Even with a fresh start, I did not feel at all comfortable. Despite knowing exactly how I wanted my haircut, I felt challenged by the hairdresser. The point at which I was told "I could recommend a shampoo for your frizzy hair, but you probably wouldn't listen to me" was the point at which I decided I should share such awful customer service! Thankfully I ended up with a haircut I was pleased with, but it was not worth such a stressful experience.
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I really love this venue. Best value for money in London. Staff super professional. I will come back for sure next week.
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Emile has done an amazing job on such short hair and made me look 7 years younger :)
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Great experience overall. Got a nice haircut, exactly what I wanted! Friendly, efficient and professional staff. Will come back again!
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