Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
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11172 reviews
I arrived on time for my appointment, and the staff told me they were running behind schedule and asked if I could come back in a half hour. I left and came back 30 minutes later and was told it would be another 5 minutes. I was finally seen 20 minutes later. My entire appointment took 20 minutes, and the stylist didn't fully dry my hair. When I got home, I realised my hair was very uneven. I wanted to wait until I washed and styled it myself to fully assess the haircut, but I'm extremely disappointed and frustrated with the result and think I need to go elsewhere to have it fixed.
Styled by Emile
Verified review
Great staff, great blow dry, salon a little small but perfect to pop in and out.
Styled by Available Stylist (3)
Verified review
Usually, I am really not a fussy girl, I would actually not complain enough and sometimes find myself unhappy without ever leaving a bad review.
But right now, I am very upset. I went to Gusto for the first time (on Thursday 23rd June). The salon is very small and you are asked to change seats several times because of the high turnover. Not a problem, it's in London, it's in Soho, it is tiny and that is fine and understandable. My hairdresser was very friendly. He seemed to know what he was doing, especially in terms of colour. I arrived with a medium length bob, slightly asymmetric, and just wanted to have it refreshed, I asked for 5cm shorter. I stressed that I have very wavy hair and that I didn't want much layer as it is a nightmare to style when I want to let my hair dry naturally. During the cut, I could not really see what my hairdresser was doing, He seemed confident and the salon was too dim for me to judge how much he was cutting and where exactly! I left the salon happy but not 100% sure, the colour looked like a success. It was pouring down outside so rushed home. There, I realised straightaway that my cut was wrong!! On the long side of the bob, it looked like very short locks that made no sense. I tried to stay positive but then came the time to wash my hair (today) and style it... Believe me I had many different cuts in my life, and never have I had the impression that my haircut was making so little sense! There's no coherence at all on the "longer" side. The sad thing is that the unfortunate short hairs are so short that I couldn't even try to get a slightly shorter bob to make it more harmonious. Of course, I also tried to let it dry naturally to check if I could at least have the wavy option! It looks like I burnt my hair by accident and tried to make it up myself.
I am really sad to have wasted money for that haircut, sad to have to wait so much time for it to regrow and also sad to have to leave such a review.
Verified review
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