Happy with the hair cut and colour - the lady I had was very nice and made sure I was accommodated. The music was a bit loud though and it is quite cramped so atmosphere was not amazing.
Not sure I agree with their approach of charging more for longer hair (surely how long the hair is makes no difference to how long it takes to cut...) but otherwise can't complain! Good hair cut, even if the ambience in the salon isn't overwhelming.
I booked for a wash, cut and blow dry - for a central London salon, this is really good value. The gentleman who cut my hair was friendly and had good attention to detail - he took plenty of time to finish my cut.
The hair wash was not rushed - with a fantastic head massage.