Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
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11173 reviews
I was really pleased with my treatment. Georgina was fantastic and I had lots of compliments on my hair that evening. It would have been nice to have been offered a drink/magazines but the treatment itself was 5*
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Really lovely blow dry - it lasts for ages and still looks nice the next day! I always go to Gusto for haircuts/blow dries etc...you always get a good result! Plus sometimes they give you wine and popcorn! What's not to like?!
Styled by Available Stylist (3)
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I was immediately put off when the second sentence the hairdresser said to me was "You booked for a medium length haircut but your hair is actually long, so we are going to have to charge you an extra £4." My hair was only about 2cm past my shoulders and I would never have classed it as long. I was in a bad mood right away - even if I had booked incorrectly, it didn't take the hairdresser any longer to cut my hair and for the sake of £4 it would have been nicer simply to just let me know to book a long hair cut for next time. Instead, you lost a customer who could have given you a lot of repeat business in the future. Further, my hairdresser barely listened to a word I said, telling me what she thought instead of listening to the person who has had the out of control wavy hair their whole life. Sighhhhh. With so much competition in the area, Gusto need to rethink their customer service.
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