Would say overall experience was alright but not fantastic. The lady who mans the front desk doesn’t seem to understand customer service but the stylists were really nice. I had an 11am appointment but my stylist couldn’t make it so the front desk left me waiting saying someone else will do it. I had somewhere else to be after what would have been the end of my original time slot so I didn’t think it was fair to just keep me waiting without a plan. Finally one of the other stylists approached me at 11:18 to find out what I have been told and offered to wash my hair herself until another stylist would arrive. I wasn’t offered anything by the front desk for the entire time I was waiting until the stylist told her to get me a drink at least. I really think the whole experience would have been better had someone just acted like they enjoyed their job just the slightest...

Anonymous•over 8 years ago

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I asked for s very simple straight cut, so for that it was OK. The lady to welcome us was a bit tense when answering my calls and later receiving me in saloon because I was a bit late, but later we ended up having a very friendly conversation.

Anonymous•over 8 years ago

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