Obsession Salon & Spa Lichfield Reviews

5 Castledyke, Lichfield, Staffordshire, WS13 6HR

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Reviews are written by customers after their visit.

4.2
19 reviews

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Written by our customers, so you know what to expect at each and every venue.
The only thing I can say is that I left the salon without the blow dry finished 1 hour and 20 min after they started washing my hair. It was a very bad experience as they advertise the blow dry lasts 30 min, I assume that my long hair needs between 45 and 1 hour of work, but when 1 hour after they had only dried half of my hair, I told the apprentice that I have a train in 30 min, and none of her managers tried to help her. I am not going to blame her, as all of us need to learn, but if things are going wrong although your are a discount client a responsible can take the control of the situation. I washed and dried my hair to attend the event I had the following day, because it was impossible to amend that "un-finished" look.
From the moment I walked through the door to the moment I left The Salon, I was treated like Royalty. The Tao Massage was amazing and my Hair cut and Colour have transformed me. The Gel Nail Polish that was put on after my Lovely Manicure is still looking good after 2 weeks! I recieved some Vouchers to spend in the Salon and Spa for my Second visit. I cannot wait. If you Want The Best Hair And Spa Services in the area, then look no further than Obsession Salon and Spa.
what an amazing salon! from the moment I walked through the door I was greeted by the front of house team who greeted my with a warm welcome and smile i was then taken though to the spa for my lovely manicure and pedicure - treatments were fantastic! Great ambience and wonderful friendly staff i cant wait to go again for some more pampering! cant wait to tell all my friends about this wonderful haven
What more can be added to the rave reviews?... Obsessions is more than a salon and spa. It's the 'best friend' you catch up with; understanding you - never pushing; championing your inner and outer quest for change and honouring your those times when all you want is the consistency of 'the usual please'. Danny B's head-massage is worth crossing continents for! Karen's quiet leadership embues everything with her quest for excellence and care. I have never encountered a member of the team who seemed to see their role as 'only a job'. Obsessions is '5 Star' in every way!!
I love Obsession and I use both the salon in Lichfield and Branston for various things. Karen is a wicked hairdresser. The staff are fab and it is always a treat to go there. I think I am addicted. There are always some special offers, and wicked wenesdays are fantastic. You can relax with a drink and be pampered. What more can I say, I'm hooked.