My previous visits to this salon have been top notch. The range of colours is enormous and the staff are quick but do a wonderful job. I have gotten so many compliments about my nails that I decided I would come in to see these lovely ladies every couple of weeks to keep them looking good. So I was surprised that the manicure this time wasn't up to the usual standard. I called to talk to them about it I was told I would get a text message so I could send pics back and also be given a time to come back in. It's been two days and I haven't heard back and the gels are starting to peel which has never happened before, they usually last more than 2 weeks. I understand that sometimes people have a bad day and I'm disappointed that when given a chance to put things right they've opted to ignore me instead.

Mrs S•over 9 years ago

Verified review

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