Nuvogel Nail & Beauty Lounge - Clapham Reviews
1 Ascot Parade, Clapham Park Road, London, SW4 7EY
Check availability and book onlineReviews are written by customers after their visit.
7001 reviews
I booked a full leg and Hollywood wax and was so pleased with my experience here. The girl who did the wax was professional and knew what she was doing! The spa was bright and clean. I would definitely come again
Verified review
I was really looking forward to my md brows. Got there and the therapist was doing my eyebrows. The therapist didn’t ask me anything about how I wanted my brows and I tried to show her several pictures and she was quite dismissive. At the end of the treatment I was shown my eyebrows and they were uneven not only in shape but also in symmetry on my face. Plus, my left eyebrow was very messy. I queried the unevenness and the therapist then denied this was true. At this point, the Manager came over and I thought that she would be quite reassuring. However, instead she asked me if it was my first time having md brows and insinuated I had no idea what I was talking about. I may not have had md brows before but it’s not difficult to see when your brows are uneven. My skin was then dyed to make up for the unevenness which made it even worse. After having my eyebrows butchered and being told I was wrong and that they were not going to admit they were in the wrong they then ignored me as they knew I had already paid. I left the shop as I knew a refund was out of the question and no one spoke to me as I left.
I returned home and scrubbed what was done off and the unevenness was highlighted even more.
I ended up having to go to benefit the next day so they could sort them whilst buying even more eyebrow products so I could sort this.
If I could give no stars I would.
Verified review
Show venue reply...
I love it in here and Katerina is amazing. I have moved across London but still travelled over an hour to come back! x
Verified review
Contact
Discover
b18e9186-995b-4746-a0d1-9e721751f264